Nordivan’s focuses on customers by starting with them and working backwards. They make a strong effort to earn and maintain their trust. While they acknowledge their competitors, they prioritize their customers above all else.

Nordivan’s are owners. They prioritize long-term value over short-term gains and make decisions that benefit the company as a whole, not just their own team. They don't shy away from tasks outside their job description and don't say "that's not my job."

Nordivan encourages their teams to be innovative and inventive while seeking ways to simplify processes. They keep an eye out for new ideas from any source and are not constrained by the belief that new ideas must originate from within the company. When undertaking new initiatives, they understand that they may face resistance or misunderstanding for a while.

Nordivan’s are right a lot. They have strong judgment and good instincts. They seek diverse perspectives and work to disconfirm their beliefs.

Nordivan’s are never done learning and always seek to improve themselves. They are curious about new possibilities and act to explore them.

Speed matters in business. Many decisions and actions are reversible and do not need extensive study. We value calculated risk taking.

Nordivan’s have relentlessly high standards —which some people might consider unreasonable. The company's leaders continually strive for excellence and motivate their teams to deliver high-quality products, services, and processes. They focus on preventing defects from occurring and make sure that any problems are addressed in a way that prevents them from recurring.

Accomplish more with less. They believe that constraints encourage resourcefulness, self-sufficiency, and innovation. There are no extra points for growing headcount, budget size, or fixed expense.

Nordivan’s listen attentively, speak honestly, and show respect to others. They are willing to offer constructive criticism, even if it may be uncomfortable. They do not overestimate their own or their team's abilities and regularly measure themselves against top performers in their industry.

Nordivan’s are obligated to respectfully challenge decisions when they disagree, even when doing so is uncomfortable or exhausting. They are strong-willed and persistent, and they won't sacrifice their principles for the sake of social cohesion. Once a decision is made, they fully commit to it.

Nordivian’s are involved at all levels of the company. They pay close attention to details and conduct frequent audits to ensure everything is running smoothly. They remain cautious when there is a discrepancy between data and anecdotal evidence. Moreover, they are willing to take on any task, no matter how small.

Nordivan's prioritize the important aspects of their objectives and ensure they're delivered with the right quality and on time. They don't settle for less and always rise to the challenge, even in the face of obstacles.